Frequently Asked Questions
- What do I get when I order from Techhead.org?
- Why are prices for the same product different?
- Returns & Replacements
Shrinkwraps, on the other hand, is software in retail packaging (the type of packaging commonly found on store shelves). There are no purchase limits on shrinkwrap products, and shrinkwrap products often come with tech support from the manufacturer.
OETC/Techhead requires a Return Authorization number (RMA) and will not accept returns without an RMA number. A restocking fee of 10% or $40 (whichever is less) will be assessed for any returned item. Original shipping cost is not refundable. Return shipping cost is paid by customer. We recommend all returns are shipped via a traceable manner as OETC/Techhead is not responsible for lost or non-delivered return goods.